KiloVault Tech Support@marlin
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KiloVault Experts
Quote from KiloVault Tech Support on January 24, 2020, 5:47 pm
Hi! We here at KiloVault want to make sure that you're aware that we strongly recommend that you use a computer rated surge protector between your RES-Q and the grid when you are charging your RES-Q with AC from the grid. This is especially important in an emergency situation, which is when you'll need your RES-Q the most.
During an emergency, power from the grid is often unstable. There is a risk that surges from the grid will damage your RES-Q. Damage to the RES-Q caused by surges are not covered by the warranty.
You want to get a computer surge protector that has a clamping voltage of 330 Volts or lower and is designed to cut off power when a surge has overwhelmed its protection circuits. You want a surge protector that will sacrifice itself to protect your RES-Q.
Hi! We here at KiloVault want to make sure that you're aware that we strongly recommend that you use a computer rated surge protector between your RES-Q and the grid when you are charging your RES-Q with AC from the grid. This is especially important in an emergency situation, which is when you'll need your RES-Q the most.
During an emergency, power from the grid is often unstable. There is a risk that surges from the grid will damage your RES-Q. Damage to the RES-Q caused by surges are not covered by the warranty.
You want to get a computer surge protector that has a clamping voltage of 330 Volts or lower and is designed to cut off power when a surge has overwhelmed its protection circuits. You want a surge protector that will sacrifice itself to protect your RES-Q.
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